Answers To Most Commonly Asked Questions
Warranty Policy for Krug’s Choice LLC
1. Warranty Coverage
1.1 Manufacturer's Warranty:
All products installed by Krug’s Choice LLC are covered by the manufacturer's warranty. This warranty varies depending on the manufacturer and product type. For specific details on the manufacturer's warranty, please refer to the product documentation or contact us for information.
1.2 Limited Installation and Materials Warranty:
In addition to the manufacturer's warranty, Krug’s Choice LLC provides a limited warranty covering installation and materials for a period of 1 year from the date of completion of the work. This warranty ensures that our installation work and materials used meet industry standards and are free from defects.
2. Exclusions
2.1 Misuse:
This warranty does not cover damage resulting from misuse of the product. Misuse includes, but is not limited to, improper handling, failure to follow recommended maintenance procedures, or use of the product for purposes other than its intended use.
2.2 Weather Conditions:
This warranty does not cover damage caused by adverse weather conditions. Weather conditions include, but are not limited to, extreme temperatures, high winds, hail, flooding, or any other environmental factors that can affect the performance or integrity of the installed product.
3. Claims Process
To make a warranty claim, please contact us at the following and provide:
• Proof of purchase and installation.
• A description of the issue.
• Any relevant photographs or documentation.
Claims must be submitted within the warranty period. We will assess the claim and determine whether it falls under the warranty coverage. If the claim is valid, we will repair or replace the defective product or work at no additional cost.
This warranty policy is subject to change. For the most current policy, please refer to our website or contact us directly.
Wood is typically regarded as a more cost effective material.
Trex and wood have different pro's and con's. A major factor to consider between the two options is the level of maintenance you feel comfortable with. Wood is typically cheaper, however, maintenance is required more often than Trex.